Terms of service

Terms of Service

Overview

Welcome to SplashBub. The terms “we”, “us” and “our” refer to SplashBub. SplashBub operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.

These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when you use our website, place an order, or interact with our services.

Please read these Terms carefully. By visiting our website, placing an order, or using our services, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with these Terms, you should not use our website or services.

1. Access and Account

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this website under your supervision.

To place an order, you may be asked to provide certain information, including your name, email address, billing address, shipping address, payment details, and other order-related information. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

2. Our Products

We make every effort to display and describe our products as accurately as possible. However, product colors, details, and appearance may vary slightly depending on your screen, device settings, lighting, and product batch.

We reserve the right to modify, update, discontinue, or limit the availability of any product at any time without prior notice.

Some items may be customized, made-to-order, or prepared in limited quantities. Product availability, processing time, and delivery time may vary depending on the item.

3. Orders

When you place an order on our website, you are making an offer to purchase the selected products. We reserve the right to accept, decline, cancel, or limit any order at our discretion.

Your order is not considered accepted until it has been confirmed and processed by us. We must receive and process your payment before your order can be fulfilled.

Please review your order carefully before submitting it. Once an order has been accepted or shipped, we may not be able to cancel or modify it.

If we need to cancel or modify your order, we will attempt to contact you using the email address, billing address, shipping address, or phone number provided at checkout.

Your purchase is subject to our Return & Refund Policy.

4. Prices, Payments, and Billing

All prices, discounts, promotions, and offers are subject to change without notice. The price charged for a product will be the price shown at the time your order is placed, unless there is an obvious pricing error.

Unless otherwise stated, posted prices do not include taxes, shipping fees, customs duties, import fees, or other charges that may apply based on your location.

You agree to provide current, complete, and accurate purchase and payment information. You also agree to promptly update your account and payment information when necessary.

By submitting payment information, you confirm that you are authorized to use the payment method provided and that all charges incurred by you will be honored by your bank, card issuer, or payment provider.

5. Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, weather conditions, holidays, or events outside our control.

Once an order has been shipped, tracking information will be provided when available. Please refer to our Shipping Policy for more details about processing times, shipping costs, delivery estimates, and tracking.

6. Returns and Refunds

Returns, refunds, exchanges, and order issues are handled according to our Return & Refund Policy.

Please contact us before sending any item back. Items returned without prior authorization or return instructions may not be accepted.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, product names, product descriptions, videos, page design, icons, and other materials, is owned by SplashBub or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, display, publish, sell, or use any content from this website without our prior written permission.

The SplashBub name, logo, product names, designs, and slogans are trademarks or brand assets of SplashBub. Unauthorized use is strictly prohibited.

8. Third-Party Tools and Links

Our website may include third-party tools, applications, payment providers, shipping services, analytics services, advertising tools, or links to third-party websites.

We do not control third-party websites or services and are not responsible for their content, policies, actions, or practices. If you access third-party links or use third-party services, you do so at your own risk.

9. Relationship with Shopify

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

However, any purchase made through our store is made directly with SplashBub. Shopify is not responsible for any aspect of sales, products, shipping, returns, refunds, injuries, damages, or losses related to purchases made from SplashBub.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you acknowledge that personal information may be collected, used, stored, and shared as described in our Privacy Policy.

Because our store is powered by Shopify, certain personal information may also be processed by Shopify and other service providers to help operate our website, process payments, fulfill orders, provide customer service, and improve our services.

11. Reviews, Feedback, and User Content

If you submit reviews, comments, photos, videos, suggestions, ideas, or other feedback to us, you grant SplashBub a worldwide, royalty-free, perpetual license to use, reproduce, publish, display, edit, and distribute such content for business, marketing, promotional, and operational purposes.

You confirm that any content you submit is accurate, lawful, and does not violate the rights of any third party. We reserve the right to remove or edit user-submitted content that we consider unlawful, misleading, offensive, inappropriate, or in violation of these Terms.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other details.

We reserve the right to correct any errors, update information, cancel orders, or refuse transactions if any information is inaccurate, even after an order has been submitted.

13. Prohibited Uses

You agree not to use our website or services for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.

You may not:

  • Violate any applicable laws or regulations
  • Infringe upon our intellectual property rights or the rights of others
  • Submit false, misleading, or fraudulent information
  • Upload or transmit viruses, malware, or harmful code
  • Attempt to interfere with the security or operation of our website
  • Scrape, copy, or exploit any part of our website without permission
  • Use our products or services for unauthorized resale, fraud, or illegal activity

We reserve the right to suspend or terminate access to our website or services if we believe these Terms have been violated.

14. Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis, except as expressly stated by us in writing.

We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components. We do not guarantee that any product will meet every individual expectation, preference, or use case.

Some jurisdictions do not allow limitations on certain warranties, so some of these disclaimers may not apply to you.

15. Limitation of Liability

To the fullest extent permitted by law, SplashBub and its owners, employees, partners, service providers, affiliates, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, or any similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.

16. Indemnification

You agree to indemnify, defend, and hold harmless SplashBub, its owners, employees, partners, affiliates, service providers, and licensors from any claims, losses, damages, liabilities, costs, or expenses arising from your violation of these Terms, your misuse of our website, or your violation of any law or third-party rights.

17. Severability

If any part of these Terms is determined to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law, and the remaining portions will remain valid and enforceable.

18. Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our posted policies, constitute the entire agreement between you and SplashBub regarding your use of our website and services.

19. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate our rights and obligations under these Terms without notice or consent where permitted by law.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the business location of SplashBub, without regard to conflict of law principles.

21. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms by posting updates on this page. Your continued use of our website after any changes are posted constitutes acceptance of those changes.

You can review the most current version of these Terms at any time on this page.

22. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@splashbub.com